Last Updated: May 26th, 2026

Welcome to V9 Pixels.

At V9 Pixels, we value transparency and respect your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, submit forms, request services, or engage with us.

By using our website, you agree to the practices outlined in this policy.

1. Who We Are

V9 Pixels provides Intelligent Commerce Solutions focused on funnel analysis, customer journey optimization, UX improvements, behavioral insights, and conversion-focused recommendations for ecommerce businesses.

For questions regarding this Privacy Policy, contact:

Email: info@v9pixels.com
Website: https://v9pixels.com/

2. Information We Collect

We may collect information directly from you and automatically through your use of our website.

Information You Provide

When you submit forms, request consultations, or contact us, we may collect:

  • Full name
  • Email address
  • Company name
  • Website URL
  • Business information
  • Job title or role
  • Revenue range selections
  • Messages or comments submitted through forms
  • Information shared during consultations or audits

Information Collected Automatically

Depending on the tools used on our website, we may collect limited technical and usage information, including:

  • Device and browser information
  • General geographic location
  • Pages visited
  • Session duration
  • Traffic sources
  • Website performance metrics
  • Interaction data that helps us understand how visitors engage with the website (where applicable)

This information helps us understand website usage, improve performance, and enhance user experience.

3. How We Use Your Information

Information collected may be used to:

  • Respond to inquiries and consultation requests
  • Review Funnel & Journey Audit applications
  • Deliver requested services
  • Communicate regarding projects or next steps
  • Improve website functionality and user experience
  • Analyze website performance
  • Maintain security and prevent misuse
  • Meet legal or operational obligations

We process only information reasonably necessary for these purposes.

4. Funnel Audits & Shared Business Data

During audits or consulting work, clients may voluntarily provide access to:

  • Analytics platforms
  • Behavioral insight tools
  • Heatmaps or session recordings
  • Ecommerce platforms
  • Funnel performance information
  • Customer journey data
  • Other relevant business systems

Access is used only for agreed project purposes and treated confidentially.

Whenever possible, read-only access is preferred.

5. Legal Basis for Processing (GDPR)

Where applicable under GDPR or similar regulations, we process information based on:

  • Your consent
  • Contractual necessity
  • Legitimate business interests
  • Compliance with legal obligations

6. Sharing of Information

We do not sell personal information.

Information may be shared only with trusted third-party service providers necessary for operating our business, including:

  • Website hosting providers
  • Analytics platforms
  • Scheduling tools
  • Email service providers
  • Form management systems
  • CRM systems

These providers process information according to their own privacy policies.

7. Data Retention

We retain information only as long as reasonably necessary to:

  • Provide services
  • Respond to inquiries
  • Maintain records
  • Comply with legal obligations

Information no longer required may be securely deleted.

8. Data Security

We take reasonable technical and organizational measures to protect information against:

  • Unauthorized access
  • Misuse
  • Disclosure
  • Alteration
  • Loss

While we take practical steps to safeguard information and maintain secure processes, security methods continue to evolve and no system can guarantee absolute protection.

9. Your Privacy Rights

Depending on your location, you may have rights to:

  • Request access to personal information
  • Correct inaccurate information
  • Request deletion of data
  • Restrict processing
  • Object to processing
  • Withdraw consent where applicable
  • Request portability of information

Requests may be submitted through the contact details below.

10. GDPR Rights (European Economic Area & UK)

If you reside within the European Economic Area (EEA) or the United Kingdom, you may have rights under GDPR including:

  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to restrict processing
  • Right to data portability
  • Right to object
  • Right to withdraw consent

Requests may be made using the contact information provided below.

11. California Privacy Rights (CCPA/CPRA)

California residents may have rights including:

  • Right to know what personal information is collected
  • Right to request deletion
  • Right to request correction
  • Right to access collected information
  • Right to limit certain sharing practices

V9 Pixels does not sell personal information.

Requests may be submitted through the contact information below.

12. International Users

V9 Pixels operates from India, but our website may be accessed globally.

By providing information through this website, you understand that information may be processed in jurisdictions different from your own.

13. Children’s Privacy

Our website and services are intended for businesses and professionals.

We do not knowingly collect information from individuals under 18 years of age.

14. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, policies, or content of external websites. Users are encouraged to review third-party privacy policies independently.

15. Cookie Policy

Our website may use cookies and similar technologies to support functionality, understand usage patterns, and improve user experience.

Cookies are small text files stored on your device when visiting websites.

Essential Cookies

These cookies support core website functions such as:

  • Security
  • Navigation
  • Form submissions
  • Basic website operations

These cookies are generally necessary for the website to function properly and may not be disabled through website controls.

Analytics Cookies

These cookies help us understand how visitors interact with the website by collecting information such as:

  • Pages visited
  • Session duration
  • Traffic sources
  • Device type
  • General usage patterns

Analytics cookies help improve website performance and user experience.

Users can manage or disable analytics cookies through browser settings or applicable cookie preferences.

Functional Cookies

These cookies help remember preferences or improve convenience, including:

  • Saved settings
  • Form progress
  • Session preferences

Disabling functional cookies may affect certain personalized features or convenience-related functionality.

Marketing Cookies

Where applicable, marketing or measurement cookies may be used to understand the effectiveness of communications, campaigns, or website performance efforts.

Users may manage these preferences through browser settings or available cookie controls.

Managing Cookie Preferences

Users may manage cookie preferences through browser settings at any time. Disabling certain cookies may impact how some website features operate.

Browser settings can usually be adjusted through:

Chrome: Settings → Privacy & Security
Safari: Preferences → Privacy
Firefox: Settings → Privacy & Security

16. Analytics & Behavioral Insight Tools

We may use analytics and behavioral insight tools to understand website usage, improve performance, and optimize user experience.

Depending on the tools used, these services may collect aggregated usage information or interaction-based insights.

Examples may include:

  • Website analytics platforms
  • Scheduling tools
  • Email communication platforms
  • Behavioral insight or session analysis tools

17. Updates to This Privacy Policy

We may update this Privacy Policy periodically.

Changes become effective once published on this page. The “Last Updated” date will reflect revisions.

18. Contact Us

For questions regarding privacy practices, personal information requests, or this policy:

V9 Pixels
Email: info@v9pixels.com
Website: https://v9pixels.com/